National Bankshares, Inc. (NBI) is a financial holding company. It conducts its operations through its wholly owned community bank subsidiary, the National Bank of Blacksburg (NBB). It also owns National Bankshares Financial Services, Inc. (NBFS), which does business as National Bankshares Insurance Services and National Bankshares Investment Services. NBB is community-oriented, and it offers a range of retail and commercial banking services to individuals, businesses, non-profits and local governments. As of December 31, 2011, the Bank operated 24 branch offices throughout southwest Virginia. Lending is focused at small and mid-sized businesses and at individuals. Loan types include commercial, agricultural, real estate, home equity and consumer. Merchant credit card services and business and consumer credit cards are available. Deposit accounts offered include demand deposit accounts, money market deposit accounts, savings accounts and certificates of deposit.